Effective Date: July 2026
1. Introduction
Bio Nine Healthcare (‘we’, ‘our’, ‘us’) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.bioninehealthcare.com or purchase our products.
2. Information We Collect
We may collect the following types of information:
- Personal details: Name, email address, phone number, delivery address.
- Payment information: Processed securely via payment gateways (we do not store card/UPI details).
- Order history and browsing behavior on our website.
- Device/browser information for analytics and security purposes.
3. How We Use Your Information
- To process and deliver your orders.
- To communicate regarding order updates, offers, and promotions (SMS/Email/WhatsApp).
- To improve our website and customer experience.
- To comply with legal and regulatory requirements.
4. Data Sharing
We do NOT sell, rent, or trade your personal data. We may share information only with:
- Logistics/courier partners for order delivery.
- Payment gateway providers for secure transaction processing.
- Legal authorities if required by law.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can disable cookies from your browser settings, though some features may not function correctly.
6. Data Security
We use industry-standard SSL encryption and secure servers to protect your data. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.
7. Your Rights
- Request access to your personal data we hold.
- Request correction or deletion of your data.
- Opt out of marketing communications at any time.
To exercise these rights, contact us at: bioninehealth@gmail.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.